Frequently Asked Questions — Funeral Homes Miami FL

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Where is National Funeral Homes located in Miami?

We have three locations serving the Miami and Broward area: National Funeral Homes Miami (151 NW 37th Ave, Miami, FL 33125), Auxiliadora National Funeral Home (6871 Bird Rd, Miami, FL 33155), and National Funeral Homes Hollywood (2830 N 28th Terrace, Hollywood, FL 33020). Find maps and driving directions on our locations page.

Are you open 24 hours a day, 7 days a week?

Yes. We are available 24 hours a day, 7 days a week, including weekends and holidays. You can reach us at any time by calling (305) 205-0013. We understand that loss can happen at any moment, and someone will always be here to help you with care and compassion.

What funeral services do you offer in Miami?

National Funeral Homes offers a full range of services: traditional funerals with viewing, direct cremation and cremation with memorial service, international repatriation to Cuba and Latin America, pre-arranged and prepaid funeral plans, local and long-distance remains transportation, and personalized family support through every step of the process. Learn more about all our funeral services in Miami.

How much does a funeral cost in Miami?

Funeral costs in Miami vary depending on the services selected, the products chosen, and third-party charges such as cemetery or crematory fees. In compliance with the FTC Funeral Rule, we provide a General Price List (GPL) before any discussion, with no obligation. You are never required to purchase a package — you choose only what you need. Call us at (305) 205-0013 for a personalized quote at no cost.

Do you offer cremation services in Miami?

Yes. We offer complete cremation services in Miami: direct cremation (without a prior viewing) and cremation with a memorial service. Ashes are returned in a basic urn included in the price. We also handle shipment of ashes to other cities or countries. All cremations are performed in full compliance with Florida State requirements.

What is direct cremation?

Direct cremation is the most affordable option. It involves cremating the deceased without a prior viewing or religious service. Once the mandatory waiting period required by the State of Florida has passed and written authorization from the responsible family member has been received, cremation proceeds and the urn with ashes is delivered. It is a simple, dignified, and increasingly chosen option among Miami families.

Do you offer repatriation services to Cuba from Miami?

Yes. We specialize in repatriation to Cuba. We manage the entire process: embalming, consular documentation, coordination with airlines and agencies in Cuba, and the complete transfer to the final destination. With over 30 years of experience serving Miami’s Cuban community, we know exactly what is required for each case.

How long does repatriation to Cuba take?

The estimated time is 5 to 10 business days from when all required documentation is complete, though it may vary depending on Cuban authorities and available flights. We work to expedite every step within our control and keep you fully informed throughout the entire process. Call us at (305) 205-0013 for a specific assessment of your case.

What documents are needed for international repatriation?

Documents typically required include: original death certificate issued in Florida, identification documents of the deceased, signed authorization from the responsible family member, export permit for human remains, and consular documentation from the destination country. Our team guides you step by step to ensure nothing is missing and the process moves forward without delays.

Do you offer funeral financing options in Miami?

Yes. We offer flexible funeral financing options so that no family goes without the service their loved one deserves. Plans are subject to credit approval. Visit our financing page or call us directly to learn about the options available for your situation.

Can I use a life insurance policy to pay for funeral services?

Yes. We accept life insurance policies assigned directly to the funeral home as a form of payment. We also accept cash, credit and debit cards (Visa, Mastercard, American Express), certified checks, and money orders. If you have questions about whether your policy qualifies, our team will help you navigate the process at no cost.

Do you offer pre-planned funeral arrangements?

Yes. Pre-arrangements allow you to plan and pay for your funeral services in advance, locking in today’s prices and relieving your loved ones of financial and emotional burden when the time comes. Funds are held in a protected trust account in accordance with Florida State law. Contact us at (305) 205-0013 for more information.

Do you serve the Cuban and Hispanic community in Miami?

National Funeral Homes was founded in 1994 specifically to serve Miami’s Cuban and Hispanic community. All of our staff are bilingual, we understand the cultural traditions and grief of our community, and we have unmatched expertise in repatriations to Cuba and Latin American countries. We are proud to be the trusted funeral home for thousands of Hispanic families in Miami for over 30 years.

What should I do when a loved one passes away?

The first step is to call us at (305) 205-0013 — we are available 24 hours a day. We will coordinate the immediate transfer of your loved one, guide you step by step through all legal procedures, and support you through every decision with complete care and discretion. You do not need to know what to do — we will walk you through every step.

Do you serve Hollywood, FL and Broward County?

Yes. Our National Funeral Homes Hollywood location (2830 N 28th Terrace, Hollywood, FL 33020) serves families throughout Broward County, including Hollywood, Miramar, Pembroke Pines, Hallandale Beach, and surrounding areas — with the same team, the same bilingual service, and the same commitment to families since 1994.

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